Home / Support

AT YOUR SERVICE

The QNET Global Support Centre (GSC) is an accredited world-class contact centre, recognised by a prestigious membership. The QNET GSC is tasked with the priority of living up to the promise of providing consistent first-class customer support and quality services to all QNET IRs and customers. The QNET GSC also operates a technologically advanced multilingual contact centre, available worldwide in 12 languages: Arabic, Cantonese, English, French, Hindi, (Bahasa) Indonesia, Mandarin, (Bahasa) Melayu, Persian, Russian, Tamil, and Turkish, with more being added all the time.

Call the QNET Global Support Centre from anywhere: +603 7949 8288 (All languages)

International Toll Free Numbers

 Hong Kong:
800 933 691
India:
+91 8880632532
 Indonesia:
001 803 601 923
Malaysia:
1 800 880 983
 Philippines:
1 800 1 601 0053
Russia:
88001 009 623
 Singapore:
800 601 1425
Sweden:
020 795 050
 Taiwan:
00801 601 347
Thailand:
1 800 060 102
 Turkey*:
+90 212 414 1780
 UAE:
800 0600 212
 USA:
1 866 578 6077
 India Hotline*
+91 8880632532

*All calls are free-of-charge when made from within the stated country, with the exception of Turkey and India Hotlines, which is charged at local call rates (international call rates apply for calls made from outside Turkey and India Hotlines).

 

QNET Global Support Centre Operating Hours

12:00 - 06:00 Hong Kong Standard Time
Monday - Friday (including 00:00 - 06:00 Saturdays)

 

EMAIL SUPPORT:

 

QNET Thailand Support Centre

QNET (Thailand) Ltd. 33,31 Bhiraj Tower at Sathon, South Sathon road, Yannawa, Sathon, Bangkok 10120

Tel: +66 99 501 7771
Fax: +66 2 166 9554

 

QNET Thailand Support Centre Operating Hours

10.00 - 19.00 Thailand Standard Time
Monday - Friday

 

EMAIL SUPPORT:

[email protected]

REGIONAL OFFICE

Hong Kong

Hong Kong
Units G-L, 21/F, MG Tower 133 Hoi Bun Road, Kwun Tong Kowloon East, Hong Kong

Tel: +852 2263 9000
Fax: +852 2827 1833

Malaysia

GLOBAL SUPPORT CENTRE
Level 3A, QI Tower, Block C, PJ8 No. 23, Jalan Barat, Section 8 46050 Petaling Jaya Selangor, Malaysia

Tel: +603 7949 8288

OFFICES

Indonesia

Bali
Ruko Sunset Indah II, Blok A4. Jalan Sunset Road Kuta Badung. Bali 80361, Indonesia

Tel: +62 361 767630

Jakarta
Sona Topas Tower 15th floor. Jl. Jend. Sudirman Kav. 26 Karet Kuningan Setiabudi Jakarta Selatan 12940, Indonesia

Tel: +62 21 2506730

Surabaya
Praxis 2nd Floor P 38-39. Jl. Sono Kembang 4-6, Embong Kaliasin, Genteng Surabaya 60271, Indonesia

Tel: +62 31 99249803

Hong Kong

Room 405, 4/F Mirror Tower, 61 Mody Rd. Tsim Sha Tsui, Hong Kong

Tel: +852 2263 9263
Fax: +852 2865 1028

UAE

Abu Dhabi
M02, Mezzanine Floor, Al Aryam Tower, Block A, Mina Road, Abu Dhabi, United Arab Emirates

Tel: +971 6 005 21605

South Africa

QNET Africa Market Development
Unit 7, Block A, Upper Grayston Office Park
150, Linden Street, Sandton, Gauteng 2196, South Africa

Tel: +225 20239585

AFFILIATE COMPANIES

Malaysia

QNET Malaysia
QNet (M) Sdn Bhd Level 2, QI Tower, Block C, PJ8 No. 23, Selangor, Malaysia

Tel: +603 7967 9800
Fax: +603 7967 9801

Singapore

QNET Singapore
67 Ubi Road 1 #10-01, Oxley Bizhub, Singapore 408730

Tel: +65 6491 0898
Fax: +65 6491 0899

Philippines

QNET Philippines
Unit 2804 Raffles Corporate Center, F. Ortigas Jr. Road  Ortigas Centre, Pasig City 1605 Philippines

Tel: +632 626 2200

Rwanda

QNET East Africa
6th Floor, Grand Pension Plaza Nyarugenge, Kigali, Rwanda

Tel: +250 7 8838 6604

FRANCHISE COMPANIES

India

QNET India
PO Box 4332 Kalyan Nagar Bangalore 560043

Tel: +91 990 006 0061, +91 990 006 0062, +91 990 006 0064, +91 990 006 0068

Turkey

QNET Turkey
QNET Promosyon Pazarlama Ve Turi̇zm Ltd. Şti̇. Esentepe Mah. Büyükdere Cad. Apa Giz No:191 İç Kapi No:56 Şi̇şli̇/ İstanbul / Türki̇ye

Tel: +90 212 356 56 76

Nigeria

Transblue LTD
15B, Michael Olawale Cole, Off Admiralty Road, Lekki phase 1, Nigeria

Tel. : +234 1 227 9295 (Intl.), 012279295 (Local)
Email: [email protected], [email protected]

AGENTS

Algeria

Zenati Belazzoug Import Export
21 Avenue Des 40 Martyrs Oran 31000, Algeria

Email: [email protected]

Cameroon

TLB Communications
P.O. Box. 1839 TAC – Bonamoussadi / Yaounde, Cameroon

Tel: +237 699 92 47 30
Tel: +237 679 17 23 09

Ghana

Bosumtwi Industries Limited
68 Central High Street East Lagon
Accra, Ghana

Digital Address: GD-192-0559

Tel: +233 24 666 6641

Kazakhstan

LLP «International Bureau of Consulting»
13, Al-Farabi Ave. BC "Nurly Tau" Building 1V, 6 floor, Office 605, 050013 Almaty, Kazakhstan

Tel: +7 727 317 43 60, +7 727 341 00 40

Pakistan

Address: L/5. A/5/1, Block 22 , Scheme 16, Federal B Area
Karachi – Pakistan

Email: [email protected]

Togo

BUC-SERVICES
Tokoin Gbadago, 23 rue Klebert Dadjo, Lomé – Togo

Tel: +228 90251295

Cambodia

TH1 Building (7th Floor)
No. 98-100, Street 70, Village 01,
Sangkat Srah Chork, Khan Daun Penh,
12201 Phnom Penh, Cambodia

Tel.: +855 78 666 560
Tel.: +855 78 666 073

QNET (Thailand) Ltd. 33,31 Bhiraj Tower at Sathon, South Sathon road, Yannawa, Sathon, Bangkok 10120 Tel: +66 99 501 7771 Fax: +66 2 166 9554 email: [email protected]



QNET 26th Anniversary

CREDIT CARD ACCEPTED